Accommodation-guest

Contact Details

Privacy Notice

Kuoni Congress is serious congress services provider respecting your privacy and protecting the personal information that we handle. All personal data is processed in accordance with the applicable data protection laws. In the light of the new EU General Data Protection Regulation 2016/679 (GDPR), which enter into force on 25 May 2018, we would like to provide you with some information about the data we process.

Privacy Notice

All companies of the Kuoni/Tumlare and Europamundo group of companies are owned and controlled by Kuoni Travel Investments Ltd which has its registered offices at 2 Elias-Canetti Street, CH-8050 Zürich, Switzerland (the “JTB Europe”). JTB Europe is part of the group of companies owned and controlled by JTB Corporation which has its registered offices at 2-3-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan (the “JTB”). The JTB Europe group of companies and JTB group of companies offer travel and destination management services worldwide. This Privacy Notice is issued to you, Data Subject, on behalf of the JTB Europe and JTB Group and all their affiliates (jointly, “we” and “us”), which control and process your personal data in the way described below.

1. Legal basis and purpose:

As per Article 6(1)(f) GDPR, we hereby inform you that we use your personal data for the purpose of providing you following services:

Hotel reservation (name, contact data, address)
Transfer booking (name, contact data, address travel data (only if necessary))
Congress registration (name, contact data, address, registration data, institution/organization, specialisation (if necessary), speaker data (speaker, topic, title))
Marketing purpose (name, contact data, photos, videos, statistical data (only anonymised))
Tickets to social programme (name, contact data)
Payment and invoicing (name, contact data address data/invoice data)
Exhibition and sponsoring management (name, contact data address data/invoice data)

Your personal data may be converted into statistical or aggregated data which cannot be used to identify you and then used to produce statistical research and reports. This aggregated data may be shared and used in the ways described above.

2. Retention periods

We keep your personal data as long as there is a statutory or legal requirement to do so or in order to provide the aforementioned services to you. For accounting or auditing purposes we may retain your personal data for a period of time after our direct business dealings have ended.

3. Data storage and transfer

We store your personal data on systems located within the European Economic Area (EEA), which comprises the Member States of the EU, Norway, Iceland and Lichtenstein, as well as outside the EEA.

Furthermore, we may share your personal data with companies within the JTB Europe and JTB group of companies as well as with other companies who may be located within or outside the EEA. Where a company is located outside the EEA, we have implemented Standard Contract Clauses to oblige the company to use your personal data fairly and legally.

4. Prior consent

Where we require access to your Personal Data that GDPR considers Sensitive, we will seek separate explicit consent from you prior to obtaining that data.

5. Your rights

As a customer you have a number of rights among them: the right to request access to your personal data, to have it corrected or deleted, and the right to object to our processing of your personal data. For further information on these rights please refer to our Privacy Policy:

Online link to Privacy Policy: https://www.kuoni-congress.com/privacy-policy/

If you require assistance or further information about how your personal data is used by us then contact our Data Protection Officer via email: dpo@kuoni.com

If you are not completely satisfied with how personal data request was handled then you may contact your local Data Protection Supervisory Authority.

First Name

Last Name

Title

Organization

Other organization

Email Address

Primary Address

The address mentioned below will be used on your pro-forma and invoice. We kindly invite you to complete it carefully.

Address

Postcode/ZIP

City

Country

Summary

Terms and Conditions

PAYMENT TERMS Registration: Full prepayment is needed prior to the congress. Registration not fully paid will not allowed the participant to attend the congress. Hotel: Please kindly note that the entire amount of your stay will be required on booking. Your reservation will be confirmed only once the full prepayment is received. The payment must reach Kuoni within 14 days after booking. Otherwise your hotel reservation can be cancelled. Invoice will be sent upon request only (esspsy@ch.kuoni.com) after the congress at no charge. --------------------------------------------------------------------------------------------------------------- CHANGES & CANCELLATION POLICY All cancellations and changes are to be addressed to the Congress Secretariat in writing at any stage prior to or during the event. E-mail: esspsy@ch.kuoni.com Fees will be refunded (in CHF) after the congress, according to the following policy (local time in Switzerland applies): --------------------------------------------------------------------------------------------------------------- CONGRESS REGISTRATION - CANCELLATION POLICY - Cancellations received before May 15th, 2018: 100% refund less bank charge. - Cancellations received between May 15th and June 1st, 2018: 40% of the registration fee will be refunded. - Cancellations received after June 2nd, 2018 onwards and No-Shows: No refund can be made. Substitutions can be made at any time before the conference starts, by contacting the congress secretariat in writing. --------------------------------------------------------------------------------------------------------------- HOTEL - CANCELLATION POLICY Cancellations received before May 15th, 2018: 100% refund less bank charges. Cancellations received between May 15th and June 1st, 2018: 1 night cancellation fee applies Cancellations received after June 2nd, 2018 onwards and No-Shows: No Refund, full charge will apply. No refund on "Special rates" booking. Full charge will apply. Cancellations, reductions or changes later than 30 days prior to arrival, the originally confirmed reservation will be charge in full. Full reservation stay will be charged after the first day of no show. Early Departure Fee: Guests will be charged in full for checking out prior to the departure date confirmed. Participants unable to attend may transfer their booking to another person. ---------------------------------------------------------------------------------------------------------------- IMPORTANT It is strongly recommended that participants take out insurance to cover loss (including registration fees) incurred in case of cancellation, medical expenses and loss of personal effects. Congress Organizer will not accept liability for personal injuries or for loss or damage to property belonging to participants, either during or as a result of the program. ---------------------------------------------------------------------------------------------------------------- DATA PROTECTION Under the Data Protection Act 15/99, we inform you that your personal data will be added to the Organization's database for promotional and other uses during the Congress. By filling in this application form, you authorize the Organization and KUONI to use your personal data for the mentioned purposes. To exercise your right to access to, rectification and cancellation of this information, contact the Congress Secretariat. ---------------------------------------------------------------------------------------------------------------- LIABILITY Kuoni shall act as a mediator only and cannot be held responsible for any loss incurred or any damage inflicted on persons or objectives irrespective of whatsoever cause. Only written agreements shall be valid. The place of jurisdiction shall be Geneva. ----------------------------------------------------------------------------------------------------------------

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Privacy Notice

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1. Legal basis and purpose:

2. Retention periods

3. Data storage and transfer

4. Prior consent

5. Your rights

Terms and Conditions

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Cancellation policies

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1. Legal basis and purpose:

2. Retention periods

3. Data storage and transfer

4. Prior consent

5. Your rights

Terms and Conditions